mr777 Privacy Policy —
Your Data, Handled with Care

mr777 is committed to protecting the privacy and personal data of every player who uses the platform. As Pakistan's trusted online casino and sports betting destination, we understand that our players — whether placing HBL PSL bets from Karachi, spinning jackpot slots from Lahore, or enjoying live casino games from Islamabad — entrust us with sensitive personal and financial information. We take that responsibility seriously.

This Policy applies to all personal data collected through the mr777 platform, regardless of the device or channel used to access it. It applies to registered players, visitors who browse the platform without registering, and individuals who contact mr777's customer support team.

This Policy should be read alongside mr777's Terms & Conditions and Responsible Gaming Policy, both of which are available on this website.

For the purposes of applicable data protection law, mr777 is the data controller responsible for the personal data collected and processed through the platform. As data controller, mr777 determines the purposes and means of processing your personal data in accordance with this Policy.

If you have any questions about how mr777 processes your personal data, or wish to exercise any of your rights under this Policy, please contact our support team. Contact details are provided in Section 15 of this Policy.

mr777 collects the following categories of personal data from players and platform users:

mr777 does not collect special category sensitive personal data (such as health information, religious beliefs, or political opinions) except where strictly required by law or regulatory obligation, for example in the context of a responsible gaming self-exclusion request where health-related information is voluntarily provided by the player.

mr777 collects personal data through the following channels:

• Direct provision by you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or set responsible gaming preferences.
• Automated collection during platform use: Technical and gaming activity data is collected automatically when you access and use the mr777 platform, through cookies, server logs, and in-platform analytics tools.
• Third-party payment providers: Financial data relating to PKR deposits and withdrawals is shared with mr777 by payment processors such as Easypaisa, JazzCash, and linked banking partners to facilitate transaction processing.
• Identity verification services: When KYC checks are required, data may be cross-referenced against identity verification services to confirm the accuracy of documents you provide.
• Fraud prevention systems: Technical data may be enriched through fraud detection tools that help mr777 identify suspicious account activity and protect the integrity of the platform.

mr777 uses your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your mr777 account, including processing your mr777 Login and managing your PKR Balance.
• Payment processing: Facilitating PKR deposits via Easypaisa, JazzCash, HBL, UBL, and other supported payment methods, and processing withdrawal requests back to your registered payment method.
• Identity and age verification: Confirming that you meet the 18+ age requirement and verifying your identity as required for KYC compliance.
• Fraud prevention and security: Monitoring for fraudulent activity, multiple account creation, money laundering indicators, and other prohibited conduct as defined in our Terms & Conditions.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling indicators; delivering responsible gaming tools including deposit limits and session reminders.
• Customer support: Responding to your enquiries, resolving disputes, and maintaining records of support interactions.
• Platform personalisation: Tailoring game recommendations, sports market highlights (such as HBL PSL coverage), and promotional communications to your preferences.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications. You may opt out at any time.
• Legal and regulatory compliance: Fulfilling obligations under applicable anti-money laundering, consumer protection, and data protection laws.

mr777 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations to you under the Terms & Conditions — including account management, payment processing, and game delivery.
• Legal obligation: Processing required for compliance with applicable anti-money laundering (AML), Know Your Customer (KYC), and data protection laws.
• Legitimate interests: Processing for fraud prevention, security monitoring, platform improvement, and responsible gaming purposes, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and optional personalisation features, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

mr777 does not sell your personal data to third parties. We share personal data only in the following limited circumstances:

• Payment processors: Financial data is shared with Easypaisa, JazzCash, SadaPay, Raast, HBL, UBL, MCB Bank, Meezan Bank, Bank Alfalah, and any other payment provider required to process your PKR transactions. These providers are bound by their own privacy and data security obligations.
• Identity verification providers: Identity and document data may be shared with third-party KYC verification services for the purpose of confirming your identity and age.
• Fraud prevention and security services: Technical data may be shared with fraud detection platforms to protect the platform and its users.
• Game content providers: Limited gaming activity data may be shared with third-party game suppliers (casino and slots providers) as required for game operation, dispute resolution, and RNG certification audits.
• Regulatory and law enforcement authorities: Personal data may be disclosed to regulatory bodies, law enforcement agencies, or courts where required by applicable law, court order, or regulatory direction.
• Professional advisers: Legal, accounting, or compliance advisers engaged by mr777 may access personal data strictly as necessary in the course of providing professional services, subject to confidentiality obligations.

Your personal data may be processed in jurisdictions outside Pakistan where mr777's data processors or service providers operate. In all such cases, mr777 ensures that appropriate safeguards are in place to protect your personal data in accordance with applicable data protection standards. This may include contractual clauses, data processing agreements, or other recognised mechanisms for securing the lawful transfer of personal data across borders.

Where data is transferred to third-party game content providers or technology partners, such transfers are governed by data processing agreements that require those parties to maintain the same standard of data protection as mr777 applies internally.

mr777 retains personal data for only as long as necessary to fulfil the purposes for which it was collected, subject to the following principles:

• Active accounts: Personal data is retained for the full duration of your account's active status on the mr777 platform.
• Closed accounts: Following account closure, mr777 retains core identity and financial transaction data for a minimum period required by applicable AML and financial record-keeping regulations. This period is typically five (5) years from the date of account closure, unless a longer retention period is mandated by law.
• Support communications: Customer support records are typically retained for three (3) years following resolution of the relevant interaction.
• Marketing data: Where you have consented to marketing communications, your contact preferences are retained until you withdraw consent or request deletion.
• Fraud-flagged accounts: Data relating to accounts suspended or closed due to fraudulent activity or Terms & Conditions breaches may be retained for longer periods as required for legal proceedings or regulatory reporting.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.

mr777 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or destruction. These measures include:

• 256-bit SSL (TLS) encryption for all data transmitted between your device and the mr777 platform.
• Encryption of sensitive data fields at rest within mr777's database systems.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Regular security assessments and penetration testing of the mr777 platform infrastructure.
• Incident response procedures for identifying, containing, and notifying affected parties in the event of a data security incident.

While mr777 takes all reasonable steps to protect your personal data, no digital transmission or storage system is entirely immune from security threats. You play an important role in keeping your data secure by maintaining the confidentiality of your mr777 Login password and notifying us immediately if you suspect unauthorised access to your account.

The mr777 platform uses cookies and similar tracking technologies to operate core platform functions, improve user experience, and support our security and analytics operations. The following cookie categories are used:

• Strictly necessary cookies: Essential for platform operation, including maintaining your login session, remembering your language and currency preferences, and enabling secure transactions. These cookies cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to understand how players navigate and interact with the mr777 platform, including which games are most popular and where technical issues arise. Data collected through analytics cookies is aggregated and anonymised.
• Functionality cookies: Used to remember your preferences and settings across sessions, such as your preferred game categories or responsible gaming limit settings.
• Security cookies: Used to detect fraudulent activity, multiple account creation, and other security threats by analysing device fingerprints and session patterns.

You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the mr777 platform. Most modern browsers allow you to review and manage the cookies stored on your device through the browser's settings menu.

Subject to applicable law, you have the following rights in relation to the personal data mr777 holds about you:

To exercise any of these rights, please contact mr777's support team via live chat or by email. mr777 will respond to valid requests within 30 days. In some cases, mr777 may need to verify your identity before fulfilling a data rights request. mr777 will not charge a fee for handling a data rights request unless the request is manifestly unfounded or excessive.

If mr777 becomes aware that personal data has been collected from a person under the age of 18, that data will be deleted immediately and the associated account will be permanently closed. Any Balance held in such an account will be forfeited in accordance with mr777's Terms & Conditions.

If you believe that a person under 18 has registered an account on the mr777 platform, please report this to our support team immediately. We will investigate and take appropriate action without delay.

mr777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. Where changes are material, mr777 will notify registered players by email or by displaying a prominent notice on the platform prior to the changes taking effect.

Your continued use of the mr777 platform following notification of changes to this Policy constitutes acceptance of the revised Policy. If you do not agree with any change, you should stop using the platform and contact our support team to close your account.

The effective date at the top of this Policy indicates when it was last updated. mr777 recommends reviewing this Policy periodically to stay informed of any updates. The current version of this Policy is always available at mr777.games/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way mr777 processes your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week, in English.

• Live Chat: Available directly from the mr777 platform — the fastest way to reach our Pakistan support team.
• WhatsApp & Telegram: Available through contact details provided within the platform.
• Email: [email protected] (plain text — not a clickable link).

For formal data rights requests or privacy complaints, please contact us by email with the subject line "Privacy Request — [Your Username]". mr777 will acknowledge receipt within 2 business days and aim to resolve all privacy-related requests within 30 days of acknowledgement.

This Privacy Policy was last updated on 1 January 2026 and is effective from that date for all mr777 players.